Categories
-
KOA IT Operations
KOA Home Office/OAK IT Support for passwords, koa.net email, install a computer program, problem with workstation, etc.
-
Report or Data Pull Request
New report design or one-time data pull needs
-
KOA Technology Change Request
Enhancement or proposed change to KOA software (K2, Dayforce, Lansa)
-
Hardware/Software Procurement
KOA Home Office/OAK hardware (laptop, cellphone, printer, equipment) or software (Windows/Office 365, etc.) requests
-
K2 Help
All things K2 from Front Desk to Setup to K2/KampSight password reset
-
KOA.com, KOA App, and the CMS
Digital Strategy requests for enhancements, updates, bugs, or user logins related to KOA.com, the KOA App, and the CMS